Ms. T.V. on Google , 11/2021
“I worked in skin care for 18 years and have experienced the best (and the worst) in facial skin care services in my time.
You can imagine how pleasantly surprised I was to find a superior experience while on a business trip in California!
I lived and worked in Asia, so I know good customer service. Trust me when tell you that Ruchi, mastered the fine balance between friendliness and professionalism. She gives you both the comfort of dealing with someone so nice and accommodating and the confidence that you’re entrusting your precious face to the right hands . She introduced me to the facialist and led me to the treatment room.
I liked the coziness of the room and how this provided a warm balance with their machines, are impressive and high tech. The facialist did an equally impressive job, from analyzing my skin to recommending treatment. She had the lightest touch, even when working on stubborn dirt and extracting blackheads.
I left the feeling light, clean, refreshed and relaxed not only because my face felt thoroughly renewed but also because they did a relaxing massage to my shoulders and neck as well.
The information they shared on the after care for my face was informative. Reminders even as simple as to drink lots of water. They didn’t even sell me anything but I liked that they use Eminence products and gave me testers to try.
It’s everything I want for a facial treatment.
Plus, the place is just so beautiful.
This is definitely where I will have my facials when I’m in California, which is pretty frequent.”
Ms. L. on Yelp, 12/2021
“This really is as good as it gets! It is so rare to find this level of quality of treatments and customer service and at a fair and affordable price. From start to finish Le Charm exceeded my expectations.
First they were very accommodating in fitting me in. I mentioned that I was hoping to get my hydrafacial before my wedding in a few weeks and although they were clearly very booked up and I had only limited days I could come in I could tell they genuinely cared to fit me in and worked with me to find a time to make it happen.
It was easy to find street parking very close by which was a plus! I was greeted by Bushra who was very welcoming and knowledgeable and took the time to ask about my current skincare, expectations for the facial and medical history/product usage that should be taken into account.
The facial itself was AMAZING. A great balance of explaining the process and checking in to do see how I was doing while also allowing me to fully relax. The products felt great and I felt my skin was really getting a deep clean. The next day I can already see a difference, my skin is glowing!
In addition to the high quality of the facial/mask/massage the best part was the ambiance and energy of Le Charm. You can tell they care about what they do and want you to truly have a great experience. I will 100% be coming back and would recommend to anyone!”
Ms. A on Square 1G/2022
“Ruchi is the best. Very soft spoken, very thorough and provided answers to all my questions. I had a Lactic peel and a microdermabrasion. She’s excellent, had the right amount of pressure on my face , not too light not too hard. it’s just right! And the massage post facial… ohhh to die for;) Just the best ever! She even gave me lots of advice on how to take care of my face afterwards and take care of my body too. Super love her! I definitely will come back for more!”